ISBN 9789350043059, Management Information System (With CD)

Management Information System (With CD)


Dreamtech Press



Dreamtech Press

Publication Year 2012

ISBN 9789350043059

ISBN-10 935004305X


Number of Pages 436 Pages
Language (English)

Computer Engineering

 The book entitled Management Information System is written keeping in mind the needs of students pursuing management or other allied courses. The concise and accessible style of the book is also suitable for managers to achieve operational excellence and enhance their decision-making capabilities. The book provides a comprehensive and integrative coverage of MIS concepts, essential technologies, and information system applications along with their impact on managerial decision making.

A summary and learning exercise are given at the end of each chapter to help the readers reinforce the concepts studied in the chapter. The book also contains real-world examples, data, and facts to provide the readers in-depth understanding of the subject matter.

About the Author
Dr. P. Sashikala
 is Associate Professor of Statistics, Operations, Data Mining, Business Intelligence with SAS and Information Technology. She has about 21 years of research and teaching experience in the fields of Statistics, Operations Research, MIS, Supply Chain Management, Business Intelligence, Data Mining and Data Warehousing. She holds a Doctorate degree in Statistics from Osmania University and a Master?s degree in Statistics from Mysore University. She has presented and published several research papers in various reputed national and international forums and journals. Her areas of interest include Statistics, Operations, MIS, Data Mining, Business Intelligence with SAS and Information Technology.

The proficient team at Kogent Learning Solutions Inc. and Dreamtech Press has seized the market of management books bringing excellent content in management education to the fore. The team is committed to excellence-excellence in quality of content, excellence in the dedication of their authors and editors, excellence in the attention to detail, and excellence in understanding the needs of their readers.



Introduction to Management Information System

1.1 Introduction
1.2 Concept of Information System (IS)
1.3 Management Information System (MIS)
1.4 Structure of MIS

Applications and Strategic Advantages of MIS

2.1 Introduction
2.2 Applications of MIS in Finance and Accounting
2.3 Applications of MIS in Marketing
2.4 Application of MIS in Production
2.5 Application of MIS in Human Resource Management
2.6 Strategic Management Information System
2.7 Strategy Levels
2.8 Application of MIS for Strategic Advantage
2.9 Customer Relationship Management (CRM) System
2.10 Supply Chain Management (SCM) System
2.11 Business Process Re-Engineering (BPR) Systems
2.12 Enterprise Resource Planning (ERP) System

Introduction to Computer Systems

3.1 Introduction
3.2 Defining Computer
3.3 History of Computer and Its Pioneers
3.4 Exploring the Generations of Modern Computer
3.5 Exploring the Basic Components of a Computer
3.6 Exploring the Basic Structure of a Computer
3.7 Computer Hardware - Input/ Output devices
3.8 Describing Computer Software
3.9 Categorizing Computers

Management of Data Resources

4.1 Introduction
4.2 Concept of Data
4.3 Concept of Database
4.4 Designing Database and Database Modeling
4.5 DBMS
4.6 Basic DBMS Concepts
4.7 SQL
4.9 Data Processing
4.10 Information Concept

Communication Technology and Network

5.1 Introduction
5.2 Understanding Communication Technology
5.3 Networking - Convergence of Computing and Communication
5.4 Hardware and Software Used for Networking
5.5 Applying Communication Networks in Organization
5.6 Describing the Internet

Decision Support System (DSS)

6.1 Introduction
6.2 Concept of Decision Making
6.3 Understanding Decision Support System (DSS)
6.4 Types of DSS
6.5 Tools and Technologies Supporting DSS
6.6 DSS and Outsourcing
6.7 Group Decision Support Systems
6.8 Executive Support Systems (ESS)

System Development and Design

7.1 Introduction
7.2 The System Approach
7.3 Developing Information System
7.4 Traditional System Development Lifecycle
7.5 Concept of System Analysis
7.6 System Design
7.7 Alternative System Building Methods
7.8 System Development and Organizational Change

Knowledge Management and Artificial Intelligence in Business

8.1 Introduction
8.2 Knowledge in Business
8.3 Knowledge Management
8.4 Knowledge Support System
8.5 Knowledge Worker
8.6 Strategic Advantage with Knowledge Management
8.7 Protection of Corporate Knowledge
8.8 Concept of Intelligence
8.9 Artificial Intelligence
8.10 Evolution of Artificial Intelligence
8.11 Applications of Artificial Intelligence
8.12 Generating Artificial Intelligence
8.13 Expert Systems
8.14 Swarm Intelligence (SI)
8.15 Summary
8.16 Key Terms
8.17 Exercise

Information Technology and Globalization

9.1 Introduction
9.2 Information Technology
9.3 Globalization and IT
9.4 Breaking Business Barriers-International Business
9.5 Managing Global Information System
9.6 Recent Global Business Trends


10.1 Introduction
10.2 E-Commerce and its Models
10.3 Generations of E-commerce
10.4 Advantages of E-commerce
10.5 E-Marketplace Technology
10.6 Introducing EDI
10.7 E-Commerce in India
10.8 E-Cash and E-Payment Scheme
10.9 Purchase Order Processing and Payment
10.10 E-Transaction and Secure E-Transaction
10.11 Certificate Issuance
10.12 Recent Trends in Shopping
10.13 Mobile Commerce
10.14 Business Intelligence

MIS in Project Management

11.1 Introduction
11.2 Overview of Project Management
11.3 Understanding Project Management Information System (PMIS)
11.4 Introduction to Project Management Software (PMS)
11.5 Introduction to the Microsoft Project Software

Information System Security and Control

12.1 Introduction
12.2 Ethical Aspects in Information Technology
12.3 Importance of Ethics in IT
12.4 Achieving Ethics in IT
12.5 Ethical Challenges of IT
12.6 Security Management and Control
12.7 Management of Risks
12.8 Requirement of Regulatory System

General Technological Knowledge

13.1 Introduction
13.2 Operating Systems
13.3 Domain Name System
13.4 Web Page
13.5 Web Browser
13.6 Web Server
13.7 Website
13.8 Website Hosting
13.9 E-Mail
13.10 Microsoft Word
13.11 Microsoft Excel
13.12 Microsoft PowerPoint