ISBN 9789380032696,54 Tools & Techniques For Business Excellence

54 Tools & Techniques For Business Excellence


Mike Wash

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ISBN 9789380032696
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Westland Publications

Publication Year 2010

ISBN 9789380032696

ISBN-10 9380032692


Edition 1
Number of Pages 266 Pages
Language (English)


This title provides 54 hardcore management development techniques which have been put to the test in a wide range of organisations from health service, to airline industry to manufacturing. The techniques cover every aspect of business activity from benchmarking and brainstorming to values and vision setting. Put together, these techniques provide a comprehensive programme of continuous improvement which will enable any organisation to progress towards business excellence. Top international consultant Mike Wash offers an array of tools which he has put into practice himself for companies like Cathay Pacific, who provided the glowing testimonial reproduced on the front cover.

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