ISBN 9788132106241,Business and Professional Communication : Keys for Workplace Excellence

Business and Professional Communication : Keys for Workplace Excellence



Sage South Asia

Publication Year 2011

ISBN 9788132106241

ISBN-10 8132106245


Number of Pages 376 Pages
Language (English)


Unlocking the KEYS to excellence in business and professional communication! To demonstrate excellence as professionals, students must first develop excellence as communicators. This text presents an exciting new approach to teaching the core concepts and techniques of business and professional communication, and is organized by the sequence of experiences readers will face as they transition from student to professional, and from interviewee to team member to leader. Unique to this text is coverage of some of the challenges of today's workplace, such as the negative impacts of technology, and achieving work-life balance. Table of Contents Preface Our Organizing Feature: KEYS for Workplace Excellence Overview of the Book: Entering, Developing, Excelling, Presenting, and Surviving in the Workplace Acknowledgments Business and Professional Excellence in the Workplace I. ENTERING THE WORKPLACE Landing the Job Getting to Know Your Diverse Workplace II. DEVELOPING IN THE WORKPLACE Building Relationships through Interpersonal Communication Strengthening Connections with Team Communication III: EXCELLING IN THE WORKPLACE Communicating Excellence with Technology Writing with Professional Excellence Leading with Professional Excellence IV. PRESENTING IN THE WORKPLACE Informing and Persuading With Professional Excellence Designing a Speech with Professional Excellence Delivering a Speech with Professional Excellence V. SURVIVING THE THE WORKPLACE Balancing Work and Life through Communication Epilogue References Index