Tata McGraw - Hill Education
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This text takes a hands-on approach. Its innovative module structure allows students and instructors to focus on specific skills. While grounded in solid business communication fundamentals, this paperback takes a strong workplace activity orientation which helps students connect what they learn to what they do or will do on the job.
Chapters open with thought-provoking questions that act as learning objectives
Good and bad examples are given of all message types
Full-page letter and memo examples are included throughout the text
"Site to See","FYI" and "Instant Replay" boxes are integrated with the text
Cases for both individual and team activities are included at the end of each unit