ISBN 9781902505886,Business Focused IT and Service Excellence

Business Focused IT and Service Excellence

Rs395

Publisher

British Computer Society

Publication Year 2008
ISBN-13

ISBN 9781902505886

ISBN-10 1902505883
Binding

Paperback

Edition 2nd Revised edition
Number of Pages 196 Pages
Subject

Management & management techniques

A revolutionary, new service excellence model that creates more accurate alignment between service providers and business customers. IT remains crucial to the ongoing success of most businesses, and David Miller\'s new model helps service providers gain a clear understanding of the businesses they seek to serve.
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