ISBN 9781422166390,Calculating Success: How The New Workplace Analytics Will Revitalize Your Organization

Calculating Success: How The New Workplace Analytics Will Revitalize Your Organization



Harvard Universal Press

Publication Year 2012

ISBN 9781422166390

ISBN-10 1422166392


Number of Pages 256 Pages
Language (English)


IBM?s talent analytics gurus provide a framework and tools that will allow companies to align their employees and their corporate strategy more effectively than ever. Most companies today have access to reams of data: marketing, supply chain, finance, as well as critical data about their workforce. Yet research shows that leaders at these companies lack the confidence to effectively integrate and use this data to compete more effectively in the marketplace. While executives know the results they need to achieve, they often fail to analyze the impact of their decisions on the firm, its processes, and its people. Enter Calculating Success, written by a trio of experts who have spent decades working with companies to more effectively apply human capital data to improve organizational outcomes. Calculating Success shows readers how they can take an analytical approach to both anticipate and address the changes required by a company's competitive environment, and drive superior performance. Using an innovative six-step framework and introducing new tools, the authors show executives how to make smarter strategic decisions by evaluating the data at their fingertips. The framework will help leaders: (1) Analyze the work that needs to be done and know how to structure it, (2) Provide the right types of people to do it, (3) Motivate them to engage in that work, and (4) Explore innovative ways to get the work done. Full of detailed examples and case studies, Calculating Success will help you rethink the relationship of talent to business success. The result? A more motivated and cost-efficient workforce and a sustainable, systematic approach to acquiring talent and innovating how work gets done. About the Author Dr. Carl Hoffmann is head of Human Capital Management and Performance LLC, a consulting firm focused on improving the management of human capital through the use of reporting and analytics. He recently retired from IBM Global Business Services where he led a global practice focused on workforce effectiveness and productivity issues, including workforce planning and deployment, leadership, recruitment and selection, motivation, competency management and human capital supply chain. Eric Lesser is an Associate Partner with IBM's Institute for Business Value, where he leads IBM Global Business Services' research and thought leadership in the area of human capital management. His research and consulting has focused on a variety of issues, including workforce and talent management, leadership development, knowledge management and collaboration, and the changing role of the HR organization. Lesser speaks frequently on a range of human capital topics and recently edited (with Laurence Prusak) Creating Value with Knowledge: Insights from the IBM Institute for Business Value, published by Oxford University Press. Tim Ringo is the Global Leader of IBM's Human Capital Management (HCM) consulting practice, and is based in London. He has overall responsibility for more than 2,000 HCM professionals around the world whose focus is helping clients enable enterprise innovation and performance through improved workforce effectiveness.