ISBN 9780070153639,Communication In Mgmt

Communication In Mgmt



Tata McGraw - Hill Education

Publication Year 2009

ISBN 9780070153639

ISBN-10 0070153639


Edition 2nd
Number of Pages 228 Pages
Language (English)


A good text book catering to the requirements of the 'B' and 'C' category management institutions Key Features: Focus on essential managerial skills to provide practice in problem solving, team work, presentation and audience orientation Reading materials drawn from business settings to provide wide coverage of management vocabulary, opportunities for case analysis, a range of appropriate formats Interactive methodology to generate individual/group learning through open-ended tasks About the Author: Ranu Vanikar Former Professor and Head, Department of English, MS University of Baroda. Katayun Palia Former Lecturer, MS University of Baroda. Table of Content: PART I: THE PROCESS OF COMMUNICATION Chapter 1 The Role of Communication Chapter 2 Understanding Communication Chapter 3 Barriers to Communication Chapter 4 Communicating for a Purpose Chapter 5 Creativity in Communication PART II: INTERACTIONAL SKILLS Chapter 1 Group Discussion Chapter 2 Assertiveness Chapter 3 Negotiation Chapter 4 Forms of Feedback Chapter 5 Interviewing PART III: PRESENTATION SKILLS Chapter 1 Quantifying Information Chapter 2 Organizing Information Chapter 3 Presenting Information PART IV: WRITING SKILLS Chapter 1 Presenting Perspectives Chapter 2 Organization of Ideas Chapter 3 Sourcing Information Chapter 4 Language of Business Communication Chapter 5 Packaging Information Chapter 6 Enhancing Credibility Chapter 7 Refining Writing Chapter 8 Writing an Effective Report

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