ISBN 9780875847993,Customer Connections New Strategies for Growth

Customer Connections New Strategies for Growth

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ISBN 9780875847993
Publisher

Harvard Universal Press

Publication Year 1997
ISBN-13

ISBN 9780875847993

ISBN-10 0875847994
Binding

Hardback

Number of Pages 267 Pages
Language (English)
Subject

Customer services

Reveals a system that places customer relationships at the center of your business and shows you how to use this system to discover and tap new sources of value to improve your firm's profitability and growth. This title pulls together the strategy and the action plan for building and managing customer portfolios
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