ISBN 9780712655231,Getting Past No

Getting Past No



Random House

Publication Year 1992

ISBN 9780712655231

ISBN-10 0712655239


Number of Pages 176 Pages
Language (English)


We All Want To Get To Yes, But What Happens When The Other Person Keeps Saying No? How Can You Negotiate Successfully With A Stubborn Boss, An Irate Customer, Or A Deceitful Co-worker? In Getting Past No, William Ury Of Harvard Law School S Program On Negotiation Offers A Proven Breakthrough Strategy For Turning Adversaries Into Negotiating Partners. You Ll Learn How To:- Stay In Control Under Pressure- Defuse Anger And Hostility- Find Out What The Other Side Really Wants- Counter Dirty Tricks- Use Power To Bring The Other Side Back To The Table- Reach Agreements That Satisfy Both Sides Needs Getting Past No Is The State-Of-The-Art Book On Negotiation For The Twenty-First Century. It Will Help You Deal With Tough Times, Tough People, And Tough Negotiations. You Don T Have To Get Mad Or Get Even. Instead, You Can Get What You Want! About The Author William Ury is the co-founder of Harvard?s Program on Negotiation, where he directs the Project on Preventing War. One of the world?s leading negotiation specialists, his past clients include dozens of Fortune 500 companies as well as the White House and Pentagon. Ury received his B.A. from Yale and a Ph.D. in Anthropology from Harvard. His books Getting to YES and Getting Past No have sold more than five million copies worldwide. He lives in Boulder, Colorado.

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