ISBN 9788132116110,How to Deal With Parents Who Are Angry, Troubled, Afraid, or Just Plain Crazy

How to Deal With Parents Who Are Angry, Troubled, Afraid, or Just Plain Crazy



SAGE Publications Ltd

Publication Year 2013

ISBN 9788132116110

ISBN-10 8132116119


Edition 2nd
Number of Pages 192 Pages
Language (English)


How do you deal with high-maintenance parents who never seem happy with the job you are doing? Emotionally charged, often disgruntled and occasionally abusive parents--sound familiar? The second edition of Elaine McEwan's bestselling classic will help you manage your most difficult audience, adding several new features and examples that will give you the confidence and skills you need to handle such situations, including: Over two dozen strategies-enhanced and updated-to defuse emotionally charged parents An updated, easy-to-administer Healthy School Checklist-determine if your school's culture encourages parents or pushes them over the edge Fifty Ways to build parental support for your school Ten Goals-at-a-Glance to help keep your school-community relations on target Every educator will find invaluable strategies for handling angry and unresponsive parents and the critical issues that cause misunderstandings. Following McEwan's seven steps of effective problem-solving will help with quick solutions while creating a nurturing, healthy school environment. And in today's schools and a NCLB environment, developing a supportive parent-community relationship is essential to everyone's success. Table of Contents: Preface Why So Many Parents are Angry, Troubled, Afraid or Just Plain Crazy Defusing and Disarming Out-of-Control Parents Solving the Problems That Make Parents Angry, Troubled, Afraid or Just Plain Crazy Creating and Nurturing a Healthy School The Proactive Approach: Fifty-Plus Ways to Build Parental Support Conclusion References Index Facilitator's Guide Study Modules