ISBN 9788131518922,Managing Business Analysis Services: A Framework for Sustainable Projects and Corporate Strategy Success

Managing Business Analysis Services: A Framework for Sustainable Projects and Corporate Strategy Success


Barbara Davis


J. Ross



J. Ross

Publication Year 2013

ISBN 9788131518922

ISBN-10 8131518922

Paper Back

Number of Pages 252 Pages
Language (English)

Business ethics

This unique desk reference offers the information, models and guidance needed to plan and deliver complete, end-to-end business analysis services. Its step-by-step approach enables maximum utility of the business analysis (BA) role, development of more complete solutions for meeting the strategic goals of a business, and dramatic and sustainable improvements in project success rates. Managing Business Analysis Services: A Framework for Sustainable Projects and Corporate Strategy Success provides chief information officers, business analysis managers and consultants the information required to maximize the efficiency and productivity of technology projects, obtain higher returns on investment from BA services, reduce operating costs, and increase alignment of products to better serve the company or the client organization.

Salient Features
Presents a framework that includes business analysis, functional management, services delivery, engagement, implementation and stewardship models
Illustrates a business analysis services model that goes beyond requirements and includes business process modeling; needs analysis; stakeholder alignment; benefits realization planning; requirements planning, definition and analysis; requirements management; verification and validation; and governance
Provides a detailed discussion on business analyst candidate criteria, assessment, and selection, and on managing resources through organizational structure, defined career paths, key performance indicators and competencies
Outlines an implementation strategy and the steps and stages to follow for successfully applying the business analysis as a service model so that it is readily adopted across all organizations that interact with business analysis services.

About the Author
Barbara Davis, President of E2 Consulting and, is a solutions consultant and senior business analyst with more than 25 years of business and change management experience. She is published author, mentor, trainer, and business advisor. Ms. Davis is a thought leader and pioneer in the business analysis community, developing the world's first university accredited Business Analysis diploma program and a comprehensive and robust requirements specification process. In addition, she has designed methodologies for organizational change, resource management, project management, and building organizational capability. Barbara has become a sought after speaker for corporate venues with fortune 500 companies and often speaks about a variety of business analysis topics at Project Summit and BA World conferences.

Table of Contents
Section 1 Introduction: Exposing Business Analysis Theories and Practices
Chapter 1: Common Misconceptions about Business Analysis
Chapter 2: What Business Analysis Is
Chapter 3: Business Analysis Stewardship
Chapter 4: Functional Governance

Section 1 Conclusion
Section 2 Introduction: Managing Business Analysis Services
Chapter 5: Organizational Structure
Chapter 6: Resource Management
Chapter 7: Performance Management

Section 2 Conclusion
Section 3 Introduction: Creating Seamless Transition Points Across Delivery and Engagement

Chapter 8: Service Delivery
Chapter 9: Engagement Model

Section 3 Conclusion
Section 4 Introduction: Transitioning to a Managed Business Analysis as a Service Model
Chapter 10: Determining a Transition Strategy
Chapter 11: Implementation

Section 4 Conclusion
Epilogue Index