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Drawing upon and integrating current theories, models, and experiences of companies in India and abroad, this book offers practical insights into managing change. It emphasises both what organisations need to change and how they should go about it.
Examining primary data from about 50 progressive Indian organisations, the authors view organisational change in terms of three generic--growth; transformation and decline. Based on the case studies, they present a model of change that focuses on eight levers of change--value-based leadership, strategy, structure, human resource practices, technology, marketing, quality and costs. The model is richly illustrated with examples from both Indian and international practice. The authors examine the core values that must underlie any change effort and discuss the ways in which organisations can nurture value-based change. This timely and lucid book will be an indispensable reference or text for all behavioural and management programs.
About the Author
S Ramnarayan, PhD, is Clinical Professor of Business at the Indian School of Business (ISB), Hyderabad, India. A PhD in Organizational Behavior from the Case Western Reserve University, Cleveland, Ohio, USA, he has been a faculty member at the Tata Management Training Centre, Pune, India, for about 5 years and later a Professor at the Indian Institute of Management, Ahmedabad, India, for about 13 years. He has also been a visiting faculty at the Case Western Reserve University, Cleveland, Ohio, USA, and Guest Professor at the University of Bamberg, Germany.
He has worked in different sectors on a variety of assignments in the areas of organization development, change, and leadership. He has carried out assignments funded by different international agencies, such as US Office of Personnel Management, Ford Foundation, World Bank, Commonwealth Secretariat, Department for International Development, and German Science Foundation. Apart from research papers, monographs, and case studies, Ram has co-authored books such as Changing Tracks: Reinventing the Spirit of Indian Railways, Change Management: Altering Mindsets in a Global Context, and Managing Organizational Change, and has co-edited books such as Life After 360 Degree Feedback, Strategic Management of Public Enterprises in Developing Countries, Organization Development Interventions and Strategies, and Managerial Dilemmas: Cases in Organizational Behaviour.