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This comprehensive book guides readers through Microsoft's brand new certification: MCITP Consumer Support: Supporting and Troubleshooting Applications on a Windows Vista Client for Consumer Support Technicians (exam #70-623). This new exam can be applied to the MCITP certification (along with exam #70-622). Candidates for this exam are support technicians who set up, maintain, and troubleshoot desktop applications on Windows Vista.
Updated exam for the recently launched Microsoft Certified Information Technology Professional (MCITP) track on Windows Vista
?The realization of a lot of customer feedback, both from those in the MCP community and those who've never really engaged in certification? -- Microsoft Learning
About The Author
Eric Johnson, MCSE, MCDBA, MCSD, CCNP, is a co-founder of Consortio Services, a consulting firm based in Colorado. He has over 10 years' IT experience. He is a frequent speaker at TechMentor, and is a contributor to Redmond Magazine. In addition, Eric is active in the local SQL Server Community, serving as the President of the Colorado Springs SQL Server Users Group. Eric Beehler (Colorado Springs, CO) MCSE, MCDBA, A+, Network+, Server+, CCNP, is a co-founder Consortio Services. He has been working in the IT industry since the mid-90s, and has been playing with computer technology well before that. Prior to co-founding Consortio Services, he worked at Hewlett-Packard's Managed Services division for 9 years.
Table Of Contents
Installing Windows Vista
Customizing and Configuring Windows Vista
Installing, Configuring, and Troubleshooting Devices
Configuring Windows Media Center and Media Player
Configuring Windows Vista Security
Troubleshooting and Repairing Networking
Troubleshooting and Repairing Windows Vista
Appendix About the Companion CD