ISBN 9789381066546,MS 96 Total Quality Management

MS 96 Total Quality Management



Gullybaba Publishing House

Publication Year 2012

ISBN 9789381066546

ISBN-10 938106654X


Number of Pages 250 Pages
Language (English)

Computer software

MS 96 Total Quality Management TABLE OF CONTENTS Chapter1 Introduction: Basic Concepts and Approach Chapter2 Quality Management: Leading Thinkers Chapter3 Building Blocks of TQM Chapter4 TQM and Business Strategy Chapter5 QualityCentered Strategic Planning Chapter6 Economics of Quality Chapter7 Statistical Quality Control Chapter8 Other Concepts, Tools and TechniquesI Chapter9 Other Concepts, Tools and TechniquesII Chapter10 Organisation for Quality Chapter11 Quality Culture and Leadership Chapter12 Motivation and Commitment Chapter13 Quality Management Systems Chapter14 Environmental Managemental Systems (EMS) Chapter15 Managements Systems for Safety and Health Chapter16 Auditing and Certification Chapter17 Awards and Certification QUESTION PAPERS 1. Solution Paper Dec 2007 2. Solution Paper June 2008 3. Solution Paper Dec 2008 4. Solution Paper June 2009 5. Solution Paper Dec 2009 6. Solution Paper June 2010 7. Solution Paper Dec 2010 8. Question Paper June 2011 9. Question Paper Dec 2011 10. Question Paper June 2012 11. Question Paper Dec 2012 12. Question Paper June 2013 13. Question Paper Dec 2013