ISBN 9788132108733,Organizational Change : An Action-Oriented Toolkit

Organizational Change : An Action-Oriented Toolkit



SAGE Publications Ltd

Publication Year 2011

ISBN 9788132108733

ISBN-10 8132108736


Edition 2nd
Number of Pages 512 Pages
Language (English)


Plan, implement, and evaluate organizational changeWith the growing influence of the external environment on internal operations, organizations need to be able to adapt and change. Managers at all levels must diagnose organizational issues, develop a compelling vision, engage others in this collective journey, and bring change to fruition. This book helps leaders, managers, and students do just that.Key Features: Takes a pragmatic, action-oriented approach: Frameworks are given to help readers understand, plan, implement, and evaluate change. Emphasizes the measurement of change: Students will learn that measurement is crucial not only to determine the progress of change plans but also that measurement itself is a change tool. Demonstrates principles and applications: Engaging, real-world examples, 'Toolkit' exercises, and cases illustrate theory and concepts.New to this Edition: Streamlines the book's Change Management Process model: This core figure, referenced in each chapter, helps students see the connections between topics and chapters. Includes new and updated examples: Contemporary cases explore organizational change issues in well-known corporations such as Dell Computers, the Home Depot, and Microsoft, as well as local community organizations. Provides valuable instructor resources: A password-protected Instructor Teaching Site at includes PowerPoint presentations, sample instructor material, exercises and simulations with guidelines and notes for effective use, video resources, web resources, and supplemental journal articles and reading material. Product Description About the Author Gene Deszca is Professor of Business Administration, a former MBA Director, and is currently the Associate MBA Director in the School of Business and Economics at Wilfrid Laurier University. He has held a number of leadership roles at Laurier, including ones involving the development and launch of the full-time, one year MBA program, the executive MBA program, and the international concentration. He was instrumental in the development of the Society of Management Accountants of Canada's post-university professional accreditation programs and is a member of their national Board of Directors. Gene is the author or coauthor over 100 journal, conference publications/presentations, books, monographs, and technical papers. These include the books Canadian Cases in Human Resource Management, and Cases in Organizational Behaviour and the articles Driving Loyalty Through Time-to-Value, and Managing the New Product Development Process: Best-in-Class Principles and Leading Practices. His current research and consulting activity focuses on organizational change and the development of high performance enterprises. Cynthia Ingols is an Associate Professor, School of Management (SOM), Simmons College, Boston. At the SOM, she directs the internship program for undergraduate and MBA students, and teaches courses in Organizational Change and Career Strategies to MBA students. Ingols leads Strategic Leadership for Women, an executive education program with a global reach that strengths the leadership skills and self-confidence of its participants. Early in her career, she received her doctorate from the Harvard Graduate School of Education in Organization Behavior and taught Management Communication at the Harvard Business School. Cynthia focuses her consulting work in three areas: conducting diagnostic work to promote change in organizations; developing interactive executive education programs, particularly using cases and simulations; and, coaching executives to enhance their leadership capacity and careers. Ingols' research and publications follow similar lines. Her research on executive education programs has been published in leading journals, such as Harvard Business Review, Organizational Dynamics, and Training. Her research work on creating innovative organizational structures and change was published in the Design Management Journal. She has published numerous articles about careers in journals such as the Journal of Career Development and Human Resource Development Quarterly. She co-authored two books on career management: Take Charge of Your Career (2005), and A Smart, Easy Guide to Interviewing (2003).