ISBN 9781107606180,Problem Solving in Organizations: A Methodological Handbook for Business Students

Problem Solving in Organizations: A Methodological Handbook for Business Students



Cambridge University Press

Publication Year 2011

ISBN 9781107606180

ISBN-10 1107606187

Paper Back

Number of Pages 198 Pages
Language (English)

Business management

This concise introduction to the methodology of Business Problem Solving (BPS) is an indispensable guide to the design and execution of practical projects in real organizational settings. The methodology is both result-oriented and theory-based, encouraging students to use the knowledge gained on their disciplinary courses, and showing them how to do so in a fuzzy, ambiguous and politically charged real life business context. The book provides in-depth discussion of the various steps in the process of business problem solving. Rather than presenting the methodology as a recipe to be followed, the authors demonstrate how to adapt the approach to specific situations and to be flexible in scheduling the work at various steps in the process. It will be indispensable to MBA students who are undertaking their own field work.

Table of Content
Part I. Fundamentals
1. Scope and nature of this book
2. The business problem solving project
3. Design-focused business problem solving
4. Theory-driven business problem solving
Part II. The Business Problem Solving Project
5. Intake and orientation
6. Theory-driven diagnosis of performance-related business problems
7. Solution design
8. Change plan design and the actual change process
9. Termination, evaluation and reflection
Part III. On Methods
10. Qualitative research methods
11. Searching and using scientific literature
12. Quality criteria for analysis results
Part IV. Conclusion
13. Concluding remarks