Tata McGraw - Hill Education
|Number of Pages
Budgeting & financial management
This text offers a comprehensive presentation of the vital aspects of supervision with a focus on practical advice about how to handle real-life, on-the-job situations. In this revision, the author has recognized the ever-changing social and work environment and has updated the text with current trends and situations and the latest professional concepts of supervisory practice. The text is arranged with an emphasis on inquiry learning, which presents the key concepts in a clear and concise manner. A wide variety of exercises, applications, and margin notes help to further the learning process.
Increased emphasis on ethical issues in supervision through additional Ethical Perspectives as well as thorough discussions of issues unique to some chapters.
Reorganized into fewer chapters, in order to streamline the flow of material and to make the text more adaptable to semester-length courses.
Optional updated Study Guide is available for students to further reinforce the concepts presented in the text.
Application aids are retained and included: Self-Assessments throughout each chapter, Skill Development, Role Play, Group Exercises, and Cases for Analysis.
Practical advice in the form of dos and donts, based on the authors experience and knowledge.
Emphasis on inquiry learning, whereby readers are given a series of related questions and then are immediately provided with feedback in the form of answers.
Set of learning objectives, which alerts readers to what they should know or be able to do as a result of reading the chapter.
Table of Contents
Part One: Supervisory Management
Chapter 1: The Supervisors Role in Management
Chapter 2: Creating a Positive Workplace Within a Dynamic Environment
Part Two: Planning and Problem Solving
Chapter 3: Setting Goals, Making Plans, and Improving Costs
Chapter 4: Problem Solving and Managing Information
Part Three: Organizing, Staffing and Training
Chapter 5: Organizing an Effective Department
Chapter 6: Staffing with Human Resources
Chapter 7: Training and Developing Employess
Part Four: Leading the Workforce
Chapter 8: Leadership Skills, Styles, and Qualities
Chapter 9: Understanding and Motivating People at Work
Chapter 10: Effective Employee Communication
Part Five: Working with Individuals and Teams
Chapter 11: Appraisal of Employee Performance
Chapter 12: Counseling and Performance Management
Chapter 13: Building Cooperative Teams and Resolving Conflict
Part Six: Controlling and Improving Results
Chapter 14: Control: Keeping People, Plans, Programs, and Costs on Track
Chapter 15: Stimulating Productivity and Quality
Part Seven: Contemporary Concerns of Supervision
Chapter 16: Managing a Diverse Workforce
Chapter 17: Employee Safety and Health, and Labor Relations
Chapter 18: Achieving Personal Supervisory Success
Part Eight: Appendixes
Glossary of Terms