ISBN 9780749456573,Taking Minutes Of Meetings

Taking Minutes Of Meetings

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ISBN 9780749456573
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Viva Education Private Ltd

Publication Year 2010

ISBN 9780749456573

ISBN-10 0749456574

Paper Back

Edition 2nd
Number of Pages 160 Pages
Language (English)

Business and Management

Taking Minutes of Meetings explains the functions of minutes, how to take them accurately, and how to listen and summarise, Reliable, accessible advice is given on

arranging a meetings
preparing the agenda
preparing yourself and the meeting environment
attending the meeting
writing up the minutes
choosing a suitable style, structure and layout
selecting action points
using the correct business English

The practical guide will increase your confidence and help you to master key skills, enabling you to take minutes of meetings efficiently and effectively.

About The Author
Joanna Gutmann is a freelance training consultant who offers a range of courses on office communication. She has a background in secretarial work and extensive experience in the design and development of courses for secretaries. She is a member of the Chartered Institute of Personnel and Development.

Table Of Contents
Cycle of a meeting; The participants
Arranging a meeting
Who will attend
Sections of a meeting
Agenda styles
Personal preparation
Creating the right environment
Attending the meeting
Taking notes
The message, not the words
Structuring notes
Writing up the minutes
The minutes
Styles of minutes
Common questions about minutes
Useful words for minutes
Recording decisions and actions
Layout and numbering
Look at the picture
Impact of the Freedom of Information Act on minutes
Exempt information
Impact on meeting papers
Referencing meeting papers
Writing minutes
Business English for minutes
Plain English
Problem punctuation
Building confidence