ISBN 9781906124915,The Human Touch

The Human Touch

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ISBN 9781906124915
Publisher

British Informatics Society Ltd

Publication Year 2012
ISBN-13

ISBN 9781906124915

ISBN-10 1906124914
Binding

Paperback

Number of Pages 256 Pages
Subject

Management & management techniques

Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving.
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