Tata McGraw - Hill Education

Publication Year 2010

ISBN 9780071067454

ISBN-10 0071067450

Hard Back

Number of Pages 604 Pages
Language (English)


The Six Sigma Black Belt Handbook is a powerful guide to learn and master the tools that Six Sigma Master Black Belts and Black Belts require in order to cope with the most difficult business problems. Summary Of The Book The Six Sigma Black Belt Handbook is part of a fresh series on the Six Sigma principle. The book deals with the Six Sigma fundamentals. It goes beyond by presenting real-world operational tools of intense and quantitative statistical methods that are aimed at mathematics savvy Six Sigma practitioners who will settle for nothing less than the optimum performance in manufacturing and services. The book, written by four instructors from the world renowned Motorola University, illustrates the methods of integrating research and development, human resources, manufacturing, marketing, finance, customer service, and quality with corporate mission, vision, and key strategies. The Six Sigma Black Belt Handbook is a complete guide for understanding and writing financial reports. In addition, it includes tools for estimating individual unit quality project cost and problem solving tools such as TRIZ and Design for Six Sigma. The book also helps integrate the Six Sigma approach into business strategy and provides the tools and methodologies required to lead multiple projects. Some of topics covered in the book include the leadership modes, lean teams, six sigma management system case study, kaizen teams, six sigma and lean, leadership roles in deploying teams, financial and performance management, various phases viz. define, measure, analyze, improve and control, DMAIC process improvement, DMADV, innovating breakthrough solutions, and measurement system analysis in non-manufacturing environments. About The Authors Thomas McCarty is a leading author and a Six Sigma Black Belt. Tom currently serves as the Director of Consulting Services at Motorola University. He has over 26 years of experience in Motorola management, and has also led various Six Sigma implementations for various clients across a range of industries. Tom is also a contributing author to The Corporate University Handbook. Michael Bremer is an experienced Six Sigma Black Belt and an author. His other books include Escape the Improvement Trap: Five Ingredients Missing in Most Improvement Recipes, and Thermal Design and Thermal Behaviour of Radio Telescopes and Their Enclosures. Bremer currently serves as the President of the Cumberland Group, a consulting firm specializing in business and process performance improvement. He currently resides in Hinsdale, Illinois. Lorraine Daniels is a qualified Six Sigma Master Black Belt. Lorraine works as a worldwide Master Instructor and Six Sigma Senior Consultant for Motorola University. She is lives in Tempe, Arizona, and is pursuing her Ph.D. in Industrial Engineering at Arizona State University. Praveen Gupta is a skilled Six Sigma Master Black Belt, ASQ Fellow, and PE. His other books include Six Sigma: Business Scorecard, Six SIGMA for Transactions and Service, and Six SIGMA Deployment. Praveen has over a decade of experience teaching Six Sigma at Motorola University. He completed his first Six Sigma project in 1988. He currently resides in Schaumburg, Illinois. TABLE OF CONTENTS Preface Acknowledgements Part One: The Six Sigma Management System Chapter 1: Introduction to Six Sigma Chapter 2: Foundations of the Six Sigma Management System Chapter 3: The Leadership Modes Chapter 4: Insights into Six Sigma Leadership Chapter 5: Six Sigma Management System Case Study Part Two: Six Sigma and Lean Chapter 6: Six Sigma and Lean Part Three: Process Improvement Teams and Tools Chapter 7: Introduction to Process Improvement Teams Chapter 8: Leadership Roles in Deploying Teams Chapter 9: Kaizen Teams Chapter 10: Lean Teams Part Four: Six Sigma Teams, Methodology and Tools Chapter 11: Introduction to the DMAIC Process Improvement Chapter 12: Define Phase Chapter 13: Measure Phase Chapter 14: Analyze Phase Chapter 15: Improve Phase Chapter 16: Control Phase Chapter 17: DMAIC Summary Chapter 18: DMADV Part Five: Six Sigma Impact Measurement Chapter 19: Financial and Performance Measurement Part Six: Supplemental Information Chapter 20: Innovating Breakthrough Solutions Chapter 21: Measurement System Analysis in Non-Manufacturing Environments Index