ISBN 9788131700228,Total Quality Of Management

Total Quality Of Management


Tapan K. Bose


Pearson India



Pearson India

Publication Year 2010

ISBN 9788131700228

ISBN-10 8131700224

Paper Back

Number of Pages 448 Pages
Language (English)

Business & management

Unlike most other books on the subject, this book does not deal with total quality management simply as a tool for the improvement of quality and services, but emphasizes the importance of the total quality of management for a radical transformation of any organization, society or entity and the sustenance of growth despite ever-changing business or social environments.

This book goes beyond the one-dimensional quality-improvement' perspective, and assumes a larger, all-encompassing role of educating the readers about management quality', the kind that will lay the foundation for running a business successfully, thus benefiting the society in the long run.

Divided into four parts, Total Quality of Management presents a comprehensive overview of core management principles and philosophies, in addition to providing readers with a structured treatment of macro business strategiescustomer orientation, process orientation, people orientation and wealth generation. This book is also essential for learning about the various tools, methodologies and enablers for controlling waste, improving productivity, enhancing competitiveness, ensuring cost-effectiveness and decision making, and solving business problems. Management students, practising professionals, bureaucrats, politicians as well as trade-union and social leaders will find this book invaluable for achieving quality' both at the workplace and in their lives