SAGE Publications Ltd
|Number of Pages
Unlocking E-Government Potential: Concepts, Cases and Practical Insights serves as a practical guide for conceptualizing and implementing e-government at the local, state and national levels and provides an overview of the global experience in implementing the same. This book is a sequel to the author's earlier book, E-Government: From Vision to Implementation. It describes the evolution of e-government applications over a period of four years through cases and illustrations and explores its potential impact on cost of access, quality of service and quality of governance for citizens and businesses, and on transparency and corruption.
The book presents empirical results from impact assessment studies done during 2006-08 for nearly 50 e-government projects. Among other issues, it discusses the strategy for making e-government work for the poor. The case studies of e-government applications cover a wide range--serving different types of clients, focusing on different purposes, and built by different tiers of government. These cases explain the application context, new approaches embodied in the e-government application, challenges faced during implementation, benefits delivered and costs incurred.
This book will be of interest to management professionals and those with a public administration background. It will also be very useful for students enrolled in university programmes dealing with ICT and development and international academic courses on e-governance.
The book goes deep into understanding and analyzing the issues linked to the successful planning, implementation, and impact creation for e-government projects. Not only is it an extremely important resource for researchers, it is also important for all decision-makers in the realm of e-government. Most importantly, the book introduces and discusses a very critical component for e-government - i.e., measuring impacts.
Unlocking E-Government Potential is based on the analysis of impact of dozens of projects from India and case studies from many developing countries, where e-government has been implemented to address social and economic development challenges...These e-government applications, if implemented successfully, can help transform the nation and benefit the citizens. The book can be very useful for the professionals, academics, and students working in the area of e-governance in India and elsewhere.
The book will interest management professionals, those with a background of public administration and students dealing with academic courses on e-governance.
[The book] is a concise and to-the-point discussion about some of the pertinent issues like plan-governance initiatives. This book should therefore be of relevance to practitioners, academics, and students working in the area e-governance in India and elsewhere. This book has a number of examples and case studies. The majority of these examples come from the real-life experience of the author during his involvement in various projects, which makes the content of the book exceptionally rich..... This book has an exhaustive bibliography that will definitely help the practitioners, but more so the researchers, working in the area of e-governance. Overall, the book goes deep into understanding and analysing the issues linked to the successful planning, implementation, and impact creation for e-government projects. Not only is it an extremely important resource for researchers, it is also important for all decision-makers in the realm of e-government. Most importantly, the book introduces and discusses a very critical component for e-government - i.e., measuring impacts. Not much work has been done in this area.
A useful read for any student of policy-making in an increasingly technology-driven world, the book attempts to make a strong case for ICT to be considered as essential as other forms of infrastructure.
This book is a practical guide on implementing e-government initiatives. It explains the projects that can be taken up and what the concept and applications should be at local, state and national levels. Several successful case studies like the Bhoomi project in Karnataka, CARD and e-Seva in Andhra Pradesh are examined.
[The author] brings to this volume his extensive experience in e-government projects in the country.... Read Unlocking E Government Potential to understand how networked governance has expanded in India.
(Down to Earth)
About the Author
Subhash Bhatnagar is an alumnus of Mayo College, Ajmer, IIT Madras and IIM Ahmedabad (IIMA). He has been a Professor of Information Systems at the IIMA since 1975. In his many years at IIMA he held the CMC Chair Professorship in Information Technology, served as the Dean and was a member of the Board of Governors. He was instrumental in establishing and coordinating the activities of two research centres at the IIMA, Centre for Electronic Governance and Telecom Policy Study Centre. From 2000 to 2006, he worked for the World Bank in Washington DC to mainstream e-government in the activities of the World Bank. At present he divides his time between teaching and research at IIMA as an Adjunct Professor and advising different institutions which work on e-government.
Professor Bhatnagar's research has focused on ICT for development, e-government and e-commerce. He has published 80 research papers and seven books. He is the Founder Chairman of the International Federation of Information Processing (IFIP) Working Group on Social Implications of Computers in Developing Countries and was the Chief Editor of the International Journal of Information Technology and Development. He also publishes a quarterly newsletter on Information Technology in Developing Countries, is on the editorial boards of half a dozen international journals and is a recipient of the IFIP Silver Core and the Fellowship of the Computer Society of India.