Essentials of Operations Management is a brand new concise version of the market-leading text Operations Management. It has been developed for students on short courses in operations management - for example, doing an initial course at undergraduate, postgraduate or post-experience level. In this book the author team has set the standards in Operations Management which other textbooks seek to emulate: Expert authorship, an engaging writing style and an interesting collection of cases combine to communicate the importance of managing operations and processes within a successful organisation.