This is a rare book; It is grounded in both a deep academic rigor and a deep personal understanding of how people change. It is a treasure chest of information and insights based in over twenty years of experience. It will enable you to get to the crux of people's issues in less time and help them make significant shifts in the moment. This book is an indispensable resource for anyone who works with people's stories and wants to develop themselves so they have more impact.