This companion guide-book is intended as a concise, practical guide that teaches you how to draft imaginative, forceful, response-producing letters. It also helps you to handle general complaints and keep your social and business contacts smooth and pleasant. All you have to do is to pick up ready-made sentences and arrange according to your requirement. Ideally suited for all occasions and requirements, this thoroughly revised and enlarged edition is compiled by experts. It teaches you hands-on applications of fundamental principles and techniques to create excellent drafts.The book covers almost every topic under the sun. *Greetings & congratulations, thanks, invitation, condolence, sympathy, educational & office matters, complaints, apologies. *Job applications, family matters, matrimonials. *Business inquiries, promoting goodwill, sales promotion. *Orders of goods, complaints & adjustments, goods transport & freight. *Collection, remittance, circulars, trade reference & status inquiry. *Agency, export-import & foreign-trade. *Bank, insurance, post office, personal. And more...