In this day and age, the art of deep listening is a superpower. If you can make someone feel heard and important, you are on the highway to their heart. And it's not as difficult or complex as you think. How to Listen with Intention is ultimately a book about relationships. A relationship must be give-and-take - are you taking more than you are giving? Are you making people feel comfortable opening up to you? Are you listening well, or unwittingly being a conversational/relationship narcissist?