Preface abbreviations 1. Useful, usable, and used 2. Evolution of interfaces and interaction styles 3. Interface development process 4. Interface requirements and quality of service 5. Theories, standards and principles 6. Interface design guidelines 7. Interface evaluation and testing 8. User support: help and documentation 9. Universal design < em> appendix a: understanding the human beings appendix B: spiraling opportunities appendix C: computer mediated communication suggested reading index
S.A. Kelkar
S.A. Kelkar, Ph.D. (Michigan, USA) is Adjunct Professor at the Kanwal Rekhi School for Information Technology, and the Shailesh J. Mehta School of Management, Indian Institute of Technology Bombay. Earlier, he taught at National Institute of Bank Management, Mumbai and NITIE, Mumbai. He has over three decades of teaching experience in the areas of Information Systems, Software Engineering and related subjects. Dr. Kelkar has been a consultant to organizations such as Tata Consultancy Services (TCS), Aptech and Voltas. Besides this text, he has authored five books, all published by PHI Learning, New Delhi.
S.A. Kelkar
PHI Learning