ISBN 9780670921348,Difficult Conversations

Difficult Conversations

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ISBN 9780670921348
Publisher

Penguin Books

Publication Year 2011
ISBN-13

ISBN 9780670921348

ISBN-10 0670921343
Binding

Paperback

Number of Pages 352 Pages
Subject

Business communication & presentation

We know we must talk to a colleague, our boss or even a friend about something we know can be at least uncomfortable and at worst explosive. So we repeatedly mull it over until we can no longer put it off, and then finally stumble through a confrontation when we could have had a conversation. This work focuses on handling these exchanges.
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