ISBN 9780070706590,Managerial Communication : Strategies And Applications

Managerial Communication : Strategies And Applications

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ISBN 9780070706590

Tata McGraw - Hill Education

Publication Year 2010

ISBN 9780070706590

ISBN-10 007070659X


Edition 4th
Number of Pages 384 Pages
Language (English)


The book focuses on skills and strategies that managers need in today's workplace. This book continues to stand out in the field for its strategic approach, solid research base, comprehensive range of topics, its even-handed examination of oral and written channels, and its focus on managerial (as opposed to entry-level) competencies. Salient Features Managerial Approach Technologically mediated communication Legal dimension with ethical responsibility Research and references Contemporary business communication strategies are incorporated into each chapter. TABLE OF CONTENTS Part 1 Managing in Contemporary Organizations Chapter 1 The Role of Communication in Contemporary Organizations Chapter 2 The Managerial Communication Process Chapter 3 Technologically Mediated Communication Part 2 Managerial Writing Strategies Chapter 4 Contemporary Managerial Writing Chapter 5 Routine Messages Chapter 6 Management Reports and Proposals Part 3 Strategies for Understanding Messages Chapter 7 Managerial Listening Chapter 8 Nonverbal Communication Chapter 9 Inter cultural Managerial Communication Part 4 Interpersonal Communication Strategies Chapter 10 Conflict Management Chapter 11 Managerial Negotiation Chapter 12 Conducting Interviews Part 5 Group Communication Strategies Chapter 13 Managing Meetings and Teams Chapter 14 Making Formal Presentations