ISBN 9788126528257,None of Us is As Good As All of Us: How Mcdonald's Prospers by Embracing Inclusion and Diversity

None of Us is As Good As All of Us: How Mcdonald's Prospers by Embracing Inclusion and Diversity



Times Group Books - New Delhi

Publication Year 2010

ISBN 9788126528257

ISBN-10 8126528257


Number of Pages 192 Pages
Language (English)


None of Us is As Good As All of Us tells the first insider story from any major corporation on how diversity within the organization translates into success in business. Although everyone knows McDonald's, very few people realize that its overwhelming, worldwide sensation is due, in part, to its commitment to inclusion and diversity throughout its three-legged stool of owner/operators, suppliers, and employees. Patricia Sowell Harris has interviewed more than 60 key players who brought diversity alive at McDonald's; and she makes the company's remarkable story accessible to all readers. Each of the accounts of franchisees, employees, and suppliers who were an essential part of the evolution of diversity at McDonald's is more awe-inspiring than the last. Harris's lessons serve as a template on how to embrace and value people of different races, religions, languages and other factors, and turn those unique traits into unifying business achievement. About the Author Patricia Sowell Harris is the Global Chief Diversity Officer of McDonald's Inc., the world's largest chain of fast food restaurants that serves nearly 47 million customers on a daily basis. McDonald's employs 1.6 million people in 119 countries worldwide. Harris joined McDonald's as a secretary in its Legal Department in 1976. She rose through the ranks of its Human Resources Department, and joined its then-Affirmative Action Department in 1985, becoming head of the newly christened Diversity Department in 1996. She currently leads a team responsible for developing and implementing diversity and inclusion strategies for the company worldwide, is one of the leading champions of inclusion and diversity in Corporate America, and is driving the ambitious global diversity initiative within McDonald's itself. Table of Contents Forword by Jim Skinner. Message from Linda Dunham. McDonald's Diversity Timeline. Chapter 1: Welcome to McDonald's. Chapter 2: In the Beginning. Chapter 3: Awakening. Chapter 4: The African American Experience. Chapter 5: The Women's Experience. Chapter 6: Hispanic Americans ... and More. Chapter 7: McDonald's Today. Chapter 8: Tomorrow ... the World! A NOTE FROM THE AUTHOR. ACKNOWLESDGMENTS. INDES.