ISBN 9780070671058,Operations Management

Operations Management



Tata Mcgraw Hill Education Private Limited

Publication Year 2009

ISBN 9780070671058

ISBN-10 0070671052


Edition 3rd
Number of Pages 1250 Pages
Language (English)

Production Operations Management||

This textbook on operations management addresses the impact of operations decisions on the firm and emphasizes cross-functional decision making. The text provides materials of interest to general business students and operations management majors. By stressing cross-functional decision making, the text provides a unique and current business perspective for all students. This is the first text to incorporate cross-functional decision making in every chapter. A unified decision framework organizes the material by grouping decisions into four major categories: process, quality, capacity, and inventory. This framework is intended to make it easy for students to understand the decision role and responsibilities of operations in relation to other functions such as marketing and finance. The text also provides a balanced treatment of both service and manufacturing firms. Key Features The process view of operations is emphasized in every chapter in addition to the cross-functional approach used in the earlier editions New or expanded sections are added to the various chapters to provide extensive coverage of the following topics Many new examples are included throughout to illustrate major points Service operations coverage is expanded throughout the text TABLE OF CONTENTS Part One: Introduction Chapter 1. The Operations Function Chapter 2. Operations and Supply Chain Strategy Chapter 3. Product Design Part Two: Process Design Chapter 4. Process Selection Chapter 5. Service Process Design Chapter 6. Choice of Technology Chapter 7. Process-Flow Analysis Part Three: Quality Chapter 8. Managing Quality Chapter 9. Quality Control and Improvement Part Four: Capacity and Scheduling Chapter 10. Supply Chain Management Chapter 11. Forecasting Chapter 12. Facilities and Aggregate Planning Chapter 13. Scheduling Operations Chapter 14. Project Planning and Scheduling Part Five: Inventory Chapter 15. Independent- Demand Inventory Chapter 16. Materials Requirement Planning Chapter 17. Just-in-Time Systems and Lean thinking Part Six: Case Studies Appendixes Index

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