Publisher |
PHI Learning Pvt. Ltd. |
Publication Year |
2021 |
ISBN-13 |
9789390669011 |
ISBN-10 |
9789390669011 |
Binding |
Paperback |
Language |
(English) |
Business Process Management (BPM) is about managing all the work that is necessary for delivering an end product or service.
This book is well-suited for teaching an academic course as a part of a final year Bachelor and Master Degree programs in ITC, Management, and also, other related disciplines. It can also be used for conducting an equivalent training programme for in-house professionals. Although no book can be a substitute for the wide and varied experience of an instructor, this book will help the instructor to concentrate on teaching rather than worrying about creating the teaching material and assembling the student material. In view of the likely differences in background of the readers, some material has been placed into appendices to enable them to read on a need to know basis.
Besides, this book, in its present form, is equally useful for the professionals, who wish to grasp the essentials of BPM without attending a formal instructional course.
KEY FEATURES
Chapters are appropriately organized as per the process life cycle
Written in bullet format for easy grasping
Comprises theory and its applications systematically
Emphasizes relevant deployment issues
Separate chapter on Performance Monitoring
Highly illustrative with diagrams and sketches
Separate appendix on BPMS
S.A. Kelkar
S.A. Kelkar, Ph.D. (Michigan, USA) is Adjunct Professor at the Kanwal Rekhi School for Information Technology, and the Shailesh J. Mehta School of Management, Indian Institute of Technology Bombay. Earlier, he taught at National Institute of Bank Management, Mumbai and NITIE, Mumbai. He has over three decades of teaching experience in the areas of Information Systems, Software Engineering and related subjects. Dr. Kelkar has been a consultant to organizations such as Tata Consultancy Services (TCS), Aptech and Voltas. Besides this text, he has authored five books, all published by PHI Learning, New Delhi.
S.A. Kelkar
PHI Learning Pvt. Ltd.