ISBN 9780132558983,Quality Management for Organizational Excellence

Quality Management for Organizational Excellence

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ISBN 9780132558983
Publisher

Pearson Education

Publication Year 2012
ISBN-13

ISBN 9780132558983

ISBN-10 013255898X
Binding

Hardback

Edition United States ed of 7th revise
Number of Pages 480 Pages
Subject

Quality Assurance (QA) & Total Quality Management (TQM)

This textbook features a straightforward, practical look at applying the theories and principles of total quality in the real world. Key topics covered include global competitiveness, strategic management, quality culture, employee empowerment, leadership, teamwork, communication, and education and training.
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