ISBN 9788120335004,Working With Microsoft Dynamics Crm 4.0

Working With Microsoft Dynamics Crm 4.0





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ISBN 9788120335004

Phi Learning Private Ltd

Publication Year 2008

ISBN 9788120335004

ISBN-10 8120335007


Edition 2nd
Number of Pages 640 Pages
Language (English)

Computer Engineering

A practical introduction to Microsoft Dynamics CRM, this book provides case studies, integration and performance guidelines, and tool sets--the information you need to help create successful CRM solutions. The book also explains how to maintain Microsoft Dynamics CRM 4.0, making it of interest to IT professionals who support Microsoft Dynamics CRM 4.0 users. Table of Contents Foreword Acknowledgments Introduction Who Is This Book For? Organization of This Book Prerelease Software Microsoft Dynamics CRM Live System Requirements Client Server Code Samples Find Additional Content Online Support for This Book Questions and Comments Part I Overview and Setup 1 Microsoft Dynamics CRM 4 0 Overview 2 Setup and Common Tasks 3 Managing Security and Information Access Part II Customization 4 Entity Customization: Concepts and Attributes 5 Entity Customization: Forms and Views 6 Entity Customization: Relationships, Custom Entities, and Site 7 Reporting and Analysis 8 Workflow Part III Extending Microsoft Dynamics CRM 9 Microsoft Dynamics CRM 4 0 SDK 10 Form Scripting and Extensions