ISBN 9781259097379,Abc's Of Relationship Selling Through Service

Abc's Of Relationship Selling Through Service



Tata McGraw - Hill Education

Publication Year 2013

ISBN 9781259097379

ISBN-10 1259097374


Edition 12th
Number of Pages 528 Pages
Language (English)

Budgeting & financial management

ABC's of Relationship Selling 12e trains readers on a specific, yet generic, step-by-step selling process that is universal in nature. This edition presents a sales process or system in a logical sequence, more than any other text in the market: from planning and the approach, to closing and follow-up for exceptional customer service. The goal of this text has always been to demonstrate to students the order of steps within the selling process, provide numerous examples of what should be in each step and how the steps within the selling process interact with one another. This market leader text brings a comfortable and familiar approach to the Selling discipline.