ISBN 9780070681989,Business Correspondence And Report Writing

Business Correspondence And Report Writing

Rs525

Publisher

Tata McGraw - Hill Education

Publication Year 2011
ISBN-13

ISBN 9780070681989

ISBN-10 0070681988
Binding

Paperback

Edition 4th
Number of Pages 516 Pages
Language (English)
Subject

Business

TABLE OF CONTENTS Part I : Introduction 1. Nature of Communication 2. Communication Technology Part II : Business Correspondence 3. Principles of Letter Writing 4. Structure and Layout 5. Planning a Letter 6. Quotations, Orders and Tenders 7. Sales Letters 8. Claim and Adjustment Letters 9. Credit and Collection Letters 10. Handling Correspondence 11. Social Correspondence Part III : Report Writing 12. Business Report 13. Structure and Layout 14. Planning and Preparation 15. Elements of Style 16. Use of Illustrations 17. Technical Description 18. Writing the Report 19. Specimen Reports 20. Oral Presentation Part IV : Other Business Communications 21. Technical Proposal 22. Memorandum 23. Notices, Agenda and Minutes Part V : Job-Getting Process 24. Application Letter 25. Employment Interview 26. Group Discussion Part VI : Reading and Listening Skills 27. Reading Comprehension 28. Precis Writing 29. Effective Listening Part VII: Grammar, Usage and the Mechanics of Writing 30. Grammar and Usage--A Review 31. Words Often Confused 32. Words Frequently Misspelt 33. Punctuation and Capitalization 34. Abbreviations and Numerals 35. Proofreading 36. Using the Library Appendices Appendix A : List of Business Terms Appendix B : Self-Assessment Quiz
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