ISBN 9780753509685,Customer Is King: How To Exceed Their Expectations

Customer Is King: How To Exceed Their Expectations


Robert Craven


Ebury Publishing

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ISBN 9780753509685

Ebury Publishing

Publication Year 2005

ISBN 9780753509685

ISBN-10 0753509687


Number of Pages 240 Pages
Language (English)

General Business

What happens to your customers when you do business with them? Customer is King helps you to approach the problem from the point of view of the clients and work towards the level of customer satisfaction that makes them come back to you again and again.nPractical and packed full of easy-to-understand advice, you'll find:n* checklists and worksheetsn* case studies of real businessesn* frequently asked questions About the Author Mentor and consultant Robert Craven has worked on the Marketing Council's Grow with Marketing' programme to develop materials for business advisers and their clients. His booki Kick-Start Your Business is aslo published by Virgin