ISBN 9788172248338,Handbook of Total Quality Management

Handbook of Total Quality Management

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ISBN 9788172248338
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ISBN 9788172248338

Jaico Publishing House

Publication Year 2000

ISBN 9788172248338

ISBN-10 8172248334


Number of Pages 252 Pages
Language (English)


This book is one of the few texts devoted to the subject of total quality management which has generated interest world wide. The material is based on research work carried out by the authors over the last 10 years. The book provides managers with sound practical advice on how to initiate and implement total quality management. It imparts comprehensive knowledge on quality management concept, philosophy, its components, development and implementations using structured and illustrative case studies.