ISBN 9788178296340,Implementing and Managing Egovernment : An International Text

Implementing and Managing Egovernment : An International Text


Richard Heeks


Sage Vistaar



Sage Vistaar

Publication Year 2005

ISBN 9788178296340

ISBN-10 8178296349


Number of Pages 304 Pages
Language (English)


This book provides comprehensive coverage of the e-government issues faced by public officials, managers and consultants. Divided into two sections, the first draws on international examples to guide readers through crucial e-government management issues such as the management of strategy and projects; quality; people, money and policies; and dealing with political and ethical challenges. The second section focuses on the implementation of e-government systems. It explores activities such as feasibility studies, system analysis, system design, construction and marketing. The key features of this textbook include - case studies drawn from across the globe; - instructive diagrams and synoptic models; - short in-class activities; - assignment questions; and - practice-based exercises. Table of Contents I. MANAGING eGOVERNMENT Understanding eGovernment Approaches to Management of eGovernment Systems eGovernment Strategy Managing Public Data Core Management Issues for eGovernment Emerging Management Issues for eGovernment II. IMPLEMENTING eGOVERNMENT eGovernment System Lifecycle and Project Assessment Analysis of Current Reality Design of the New eGovernment System eGovernment Risk Assessment and Mitigation eGovernment System Construction, Implementation and Beyond Developing eGovernment Hybrids