ISBN 9780071070669,Interviewing: Principles And Practices

Interviewing: Principles And Practices



Tata McGraw - Hill Education

Publication Year 2010

ISBN 9780071070669

ISBN-10 0071070664


Edition 12th
Number of Pages 720 Pages
Language (English)

CV & interview skills

The most widely-used text for the interviewing course, Interviewing: Principles and Practices offers comprehensive coverage of a wide range of interviews, as well as the most thorough treatment of the basics of interviewing (including the complex interpersonal communication process, types and uses of questions, and the structuring of interviews from opening to closing). Relevant theory is carefully integrated as a foundation for the practical aspects of interviewing--for both the interviewer and the interviewee. The 12th edition continues to reflect the growing sophistication with which interviewing is being approached, the ever-expanding body of research on all types of interview settings, recent interpersonal communication theory, and the effect of equal opportunity laws on interviewing practices. Salient Features Notes in the text's margins summarize complex concepts and define new terminology. The text has been consistently praised for its clear writing and abundance of real-world examples. Sample interviews at the end of each chapter illustrate interviewing types, situations, approaches, and mistakes, and challenge students to distinguish between effective and ineffective interviewing practices. Several chapters address the increasing diversification of the workplace and society and the influences of the "global village." Chapter 8, on the employment interview, presents the reality of cultural diversity and the universal skills and attitudes essential for workers in the 21st century; it also guides students in using resources such as databases and the Internet in order to search for jobs or research organizations, positions, and careers. Role-playing cases included at the end of Chapters 5-13 provide students with opportunities to design and conduct practice interviews and to observe others' efforts to employ the principles discussed. ABLE OF CONTENTS Chapter 1. An Introduction to Interviewing Chapter 2. An Interpersonal Communication Process Chapter 3. Questions and Their Uses Chapter 4. Structuring the Interview Chapter 5. The Probing Interview Chapter 6. The Survey Interview Chapter 7. The Recruiting Interview Chapter 8. The Employment Interview Chapter 9. The Performance Interview Chapter 10. The Persuasive Interview: The Persuader Chapter 11. The Persuasive Interview: The Persuadee Chapter 12. The Counseling Interview Chapter 13. The Health Care Interview