ISBN 9788120341784,Knowledge Management

Knowledge Management



PHI learning Pvt Ltd

Publication Year 2011

ISBN 9788120341784

ISBN-10 8120341783


Number of Pages 740 Pages
Language (English)


For ensuring sustained success in a competitive global market scenario, business enterprises are seeking to unearth their own latent knowledge treasures. This book explicitly explains how stringent strategies and practices emphasized under knowledge management can help streamline activities of the organization and conserve its resources. Divided into ten chapters the book elaborates on the concepts, theories and principles governing knowledge management. Beginning with history and evolution of knowledge, its growth and impact on the society, it further explains the role of knowledge management towards Corporate Social Responsibility (CSR). The chapters on Managing Competitiveness and Managing Knowledge Force discuss how innovative business strategies can help in achieving new landmarks and how the employees of an organization can turn into a knowledge force to churn out profit and to achieve success. Two important aspects of knowledge management, namely, Certainty Management and Uncertainty Control are also discussed to explain how an organization can flourish by predicting and controlling the uncertainties and managing the obvious situations. The highlight of this book is the inclusion of well-analyzed live cases. All the cases demonstrate how seemingly impossible tasks can be successfully managed with an efficient handling of knowledge management principles and practices. Primarily intended for the students of Management, this book can also prove beneficial to the practising managers. KEY FEATURES : Presents a global picture of knowledge management in practice in live shop-floors Incorporates over 550 classified audit probe questions embracing various areas of knowledge management Illustrates the concepts, principles and practices of knowledge management with well-labelled figures, tables and boxes PowerPoint presentations available online at