ISBN 9788120349438,Quality Management

Quality Management



PHI learning Pvt Ltd

Publication Year 2014

ISBN 9788120349438

ISBN-10 8120349431


Number of Pages 432 Pages
Language (English)

Engineering: general

This comprehensive text on Quality Management provides ways and means of delivering efficient and effective production/services quality to utmost satisfaction of the customers. Comprising 20 chapters, the book explains the concepts and techniques of quality management supported with related case studies. Numerical examples given in each chapter help students to understand the concept easily.Primarily designed for MBA, ME/MTech (Industrial Engineering, Production Engineering), BE/BTech (Mechanical Engineering and Production Engineering) and MSc (Operations Research and Statistical Quality Control), the book also serves as a reference for professionals/consultants to carryout projects in quality domain for manufacturing or service organisations.KEY FEATURES OF THE BOOK Detailed coverage of process and statistical quality control Chapters on ANOVA, orthogonal arrays and signal-to-noise ratio A chapter on Six Sigma including Shainin techniques A chapter on Analytical Hierarchy Process (AHP) Presentation of Design of Experiments (DOE) techniques Audience MBA ME/MTech (Industrial Engineering, Production Engineering) BE/BTech (Mechanical Engineering and Production Engineering) MSc (Operations Research and Statistical Quality Control)

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