ISBN 9788131522486,The Best Practices Enterprise : A Guide to Achieving Sustainable World-class Performance

The Best Practices Enterprise : A Guide to Achieving Sustainable World-class Performance



Cengage Learning India Pvt. Ltd

Publication Year 2014

ISBN 9788131522486

ISBN-10 8131522482


Number of Pages 248 Pages
Language (English)


This guide to achieving sustainable world-class performance provides guiding principles to senior executives and best practices to managers that, if fully embraced and implemented correctly, will transform most any firm into an organization capable of dominating its industry throughout the 21st Century.

While there are many best practices that firms should consider in their efforts to continuously improve, there are seven best practices that are indispensable in this era of rapid change, increasing customer demands and intense global competition. These seven best practices address the people, processes and technology elements of which every enterprise is comprised and without them firmly in place, organizations will eventually flounder. When driven by top management, instituting 15 business principles based on these seven best practices will transform an organization from mediocrity to a powerhouse referred to as 'The Best Practices Enterprise'. These proven principles and practices are supported by nearly 50 real examples and excerpts from actual projects to demonstrate how multiple organizations have institutionalized these best practices.

FeaturesReveals how to improve top-line and bottom-line performance by transforming typical strategic planning methods to a program-centric strategic planning approach.Delineates how IT environments can be designed and built to reach optimal levels of reliable responsiveness and speed-to-market, while maximizing returns on technology investments.Demonstrates how portfolio-based project management reduces risk and minimizes costs.Illustrates how diversity and inclusion programs and results-focused communication practices can be used to increase effectiveness, profitability and shareholder value.Discusses ways to extend standard business redesign practices to improve quality.Covers how to achieve superior execution with an integrated approach to continuous employee improvement.WAV includes free down-loadable tips for effective Best Practices Implementation and Business Transformation.

About the Author

James M. Kerr is the managing partner at KCG, a leading management consulting firm, located in Cromwell, Connecticut that specializes in assisting Fortune 500 firms with corporate visioning, scenario planning, mergers/acquisitions, process design and enterprise reorganization. Mr. Kerr is a highly-respected management consultant with over 20 years of experience. He is best known for his corporate transformation, strategy formulation and business redesign work in a wide variety of industries. Clients include Fortune 500 firms AXA Financial, The Home Depot and IBM. He has also lead numerous successful projects in the government sector, including work for the U. S. Joint Chiefs of Staff. This leading expert has been published extensively in the media and previously authored books for McGraw-Hill and John Wiley & Sons. He is a sought after speaker that also teaches graduate-level strategic planning courses within the Lally School of Management at Rensselaer Polytechnic Institute