Quality Management

Author:

Ram Sivasankaran

,

R. Panneerselvam

Publisher:

PHI Learning Private Limited

Rs395

Availability: Available

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Publisher

PHI Learning Private Limited

Publication Year 2014
ISBN-13

9788120349438

ISBN-10 8120349431
Binding

Paperback

Number of Pages 432 Pages
Language (English)
Weight (grms) 645


This comprehensive text on Quality Management provides ways and means of delivering efficient and effective production/services quality to utmost satisfaction of the customers. Comprising 20 chapters, the book explains the concepts and techniques of quality management supported with related case studies. Numerical examples given in each chapter help students to understand the concept easily. Primarily designed for MBA, ME/MTech (Industrial Engineering, Production Engineering), BE/BTech (Mechanical Engineering and Production Engineering) and MSc (Operations Research and Statistical Quality Control), the book also serves as a reference for professionals/consultants to carryout projects in quality domain for manufacturing or service organisations.


 


Ram Sivasankaran

Ram Sivasankaran was born in Madras, India, but has spent most of his life abroad, largely in the Middle East and the United Stated of America. He was brought up on stories from Hindu legend and the great epics and classics of both India and the West. In addition to being a passionate student of history in school, Ram has built a keen interest in stories of valour, heroism, chivalry, beauty, and romance. A daydreamer of sorts, Ram believes deeply in the power of imagination---the mind being the canvas on which even the seemingly talentless can create new universes, resurrect eras long gone, bring the gods to life and even revive heroes and damsels of yore. Ram makes his debut with a historical novel on one of the greatest and yet, to an extent, less known figure from Indian history---Bajirao Bhat, Peshwa of the Maratha Confederacy, mighty warrior, hopeless romantic and one of the most dazzling examples of wartime courage, military readership and battle strategy.

R. Panneerselvam

R. Panneerselvam, Ph.D., is Dean, School of Management, Pondicherry University, Pondicherry. He has more than 27 years of teaching and research experience. Professor Panneerselvam has published seven well-established textbooks-Production and Operations Management, Engineering Economics, Operations Research, Database Management Systems, Research Methodology, Interest Tables for Engineering Economics and Design and Analysis of Algorithms, all published by PHI Learning, New Delhi. Besides, he has published more than 70 research articles in many national and international journals.
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